Help & Guides

Find answers to common questions and learn how to get the most out of PinSuite.

Getting Started

Save your first board

Paste a link, and what to do when the board is secret

Download and back up your Pinterest content

What you can save, what you get back, and what the free plan covers

Archive a web page

Keep your own copy of a recipe, article or tutorial

Exporting & Downloads

Export formats explained

ZIP, PDF, HTML, CSV and JSON, and which one to pick

Browser Extension

Install and use the extension

Save private and secret boards from your own browser

AI assistants

Use PinSuite from Claude, ChatGPT or Cursor

Connect once, then save boards and pages straight from a chat

Fixing your AI assistant connection

Connector not showing up, approvals that go nowhere, and rate limits

Troubleshooting

Why your board has fewer pins than Pinterest

What the notice on the board means, and how to pull a section again

Why a board link won't import

Boards our servers cannot reach, and what "Still fetching" means

Organizing your library

Organize your library

Boards, sections, tags, notes, uploads, duplicates and sharing

Share a board with a link

What viewers see, and how to stop sharing

Account and billing

Your account and billing

Signing in, the free plan, upgrading, cancelling and deleting your account

Still need help?

Can't find what you're looking for? Our support team typically responds within a few hours.

Contact Support